Rapidly Respond to Every 911 Caller
VIPER® delivers operational flexibility for state-of-the-art call control for legacy, NG911, and everything in between.

Our Solutions & Services
VIPER®
Powerful tools to streamline PSAP operations and help first responders find 911 callers faster.
Learn MorePower 911®
The visual partner for VIPER, providing view customization in a rich user experience.
Learn MoreGeographic Information Systems (GIS)
Dramatically reducing response times with pinpoint location information and enhanced functionality.
TXT29-1-1®
A practical and often necessary alternative to voice calls.
Cybersecurity Solutions
Defense-grade protection against cyber threats for any budget.
Maintenance Services
Expert maintenance services by 911-dedicated personnel.


Power Tools for the PSAP
VIPER® is the foundation for i3-compliant NG911 applications including:
- Power 911® - Integrated, intelligent workstations
- Power Metrics® - NG911 data mining and analytics
- Power Locate® - when finding the caller IS the emergency
- Power Ops® - provides a quick view of the operations floor
- Power Station Gen3® - the full VIPER experience in a smaller space
Emergency Data Broker
Emergency Data Broker connects IoT partners directly to 911 centers, creating a new context for new types of responses, and provides even greater situational awareness for first responders. Life-saving data such as floor plans and medical information can be non-verbally communicated instantly.
Learn More about Emergency Data Broker


Emergency Call Tracking System (ECaTS)
ECaTS helps you transform 911 data into actionable insights with near real-time analytics for customized reporting options for Wireless Routing, Forecasting, MIS, Text to 911, i3 Logging, and more.

Vital Statistics
1st
ever Text-to-911 solution
410M+
911 transactions annually
4.7M+
text-to-911 messages received
Industry Leadership
42
years of industry Innovation & Leadership
1,000+
NG911 networks deployed
130M+
NG911 transactions
National Presence
#1
E911 footprint in the U.S
6,000+
primary & secondary PSAP connections
36M+
citizens served over A9-1-1® network