Rapidly Respond to Every 911 Caller

VIPER® delivers operational flexibility for state-of-the-art call control for legacy, NG911, and everything in between.

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Our Solutions & Services

VIPER®

Powerful tools to streamline PSAP operations and help first responders find 911 callers faster.

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Power 911®

The visual partner for VIPER, providing view customization in a rich user experience.

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Geographic Information Systems (GIS)

Dramatically reducing response times with pinpoint location information and enhanced functionality.

TXT29-1-1®

A practical and often necessary alternative to voice calls.

Cybersecurity Solutions

Defense-grade protection against cyber threats for any budget.

Maintenance Services

Expert maintenance services by 911-dedicated personnel.

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Power Tools for the PSAP

VIPER® is the foundation for i3-compliant NG911 applications including:

  • Power 911® - Integrated, intelligent workstations
  • Power Metrics® - NG911 data mining and analytics
  • Power Locate® - when finding the caller IS the emergency
  • Power Ops® - provides a quick view of the operations floor
  • Power Station Gen3® - the full VIPER experience in a smaller space

Emergency Data Broker

Emergency Data Broker connects IoT partners directly to 911 centers,  creating a new context for new types of responses, and provides even greater situational awareness for first responders. Life-saving data such as floor plans and medical information can be non-verbally communicated instantly.

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Enterprise E911 from a Longtime Leader in 911 Technology
911 location tracking

Emergency Call Tracking System (ECaTS)

ECaTS helps you transform 911 data into actionable insights with near real-time analytics for customized reporting options for Wireless Routing, Forecasting, MIS, Text to 911, i3 Logging, and more.

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Carrier Services

Landline. Wireless. VoIP. OTT. Connect your customers to emergency services from every device.

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Next Generation 911 (NG911) Network​

Enhanced 911 functionality with improved call routing & data delivery with added flexibility and interoperability.​

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Geographic Information Systems (GIS) Solutions​

Gain control of your operations with end-to-end NG9-1-1 GIS Solutions​

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Emergency Data Broker

911 Data Messaging can be accessed, coalesced and safely delivered to First Responders in the field – all within the existing 911 workflow.

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Alarm & Security​

During an active alarm, seconds count. Our highly-available AHJ contact data means your monitoring center can quickly reach the right agency.​

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Vital Statistics​

1st

ever Text-to-911 solution

410M+​

911 transactions​ annually​

4.7M+​

text-to-911 messages received

Industry​ Leadership​

42

years of industry Innovation​ & Leadership

1,000+​

NG911 networks deployed​

130M+​

NG911 transactions

National Presence​

#1

E911 footprint​ in the U.S

6,000+​

primary & secondary PSAP connections​

36M+​

citizens served over A9-1-1® network

Interested in learning more?

Let us know how we can help.

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