Intrado LifeHub

Cloud Native NG911 Call Handling as a Service (CHaaS)

 

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NG911 Call Handling for the PSAP has never been easier to set up or faster to deploy.

Cloud native architecture ensures scalability, flexibility and geo-redundant high availability. Naturally, LifeHub plays well with NG911 with full NENA i3 support, ESInet compatibility and all the advantages that come from 45+ years of experience building leading call handling solutions.

Features and Benefits

  • Browser based user interface
  • Lower upfront costs
  • Fast, easy deployment
  • Easy, streamlined workflows
  • Active/Active georedundant high availability
  • NENA i3 support for AT&T and Intrado ESInets
Read Product Brief

Cloud
Native

Epic
Insights

Deep Insights for Data Driven Decisions

  • ECaTS integration
  • Rich set of canned reports
  • Ad hoc analysis - export to Excel
  • Raw data - unlimited access, indefinite storage, purged on request
Learn More About ECaTS

Save >30 sec per call compared with traditional solutions for non-English languages. Accelerate handling of calls where the caller is hard to understand.

Every second counts.

Learn More About Intrado AI

 

> 30sec

reduction in call length, per call

Professional Services

Accelerate deployments, eliminate uncertainty, and ensure success with Intrado professional services, including initial implementation, ongoing support, expansion, integration, and upgrades.

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Training

Deploying a new call handling system is just the start of the journey. Bring it all home with training for your team. Experienced instructors with a proven curriculum help you set your team up for success.

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Vital Statistics

1st

ever Text-to-911 solution

410M+​

911 transactions​ annually​

4.7M+​

text-to-911 messages received

Industry​
Leadership

45

years of industry Innovation​ & Leadership

1,000+​

NG911 networks deployed​

130M+​

NG911 transactions

National
Presence​

#1

E911 footprint​ in the U.S

6,000+​

primary & secondary PSAP connections​

36M+​

citizens served over A9-1-1® network

 

Interested in learning more?

Let us know how we can help.

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