In this on-demand webinar, we talk with PSAPs / ECCs around the country to learn how they celebrated National Public Safety Telecommunicators Week. Our panel of industry experts shine a spotlight on the unsung heroes behind the scenes: Public Safety Answering Point (PSAP) and Emergency Communication Center (ECC) personnel. These dedicated professionals are the first point of contact in emergencies, providing critical assistance and support. They'll share firsthand accounts and compelling stories from PSAP/ECC operators, showcasing their resilience, compassion, and dedication to keeping our communities safe. From handling life-saving calls to coordinating responses during crises, these individuals play a vital role in public safety.