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When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public. This workflow is essential to minimize disruption and ensure public safety. To reinforce this, the FCC set strict regulations regarding outage...
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Join us for an insightful webinar on March 26th at 1 PM EST where we'll explore the transformative impact of connected vehicle technology and telematics on emergency response systems. As vehicles become more integrated with real-time data and...
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Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep our communities safe. Intrado previously hosted aShare.Solve.Evolve webinar to highlight National Public Safety Telecommunicators Week. During this...
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Industry Reference 9-1-1 Call Handling When citizens call 9-1-1 for help, their expectations are high! They should be able to contact 9-1-1 from any device, at any time, with the expectation that help will arrive quickly to their exact location.
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Texting to 9-1-1 saves lives - really. Texting to 9-1-1 is a reality.What began as a ground-breaking solution for the hearing-impaired community has rapidly evolved into a practical and often necessary alternative to a voice call.
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Video or photos, seamlessly integrated into the call flow—and controlled by call handlers The ability to stream live video or send a picture as part of a 911 call is incredibly powerful. The ability to do so directly from thePower 911user experience...
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Comprehensive Cybersecurity Services for 911 Call Centers, PSAPs and ECCs
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At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the call in moments of crisis, guiding people through life-threatening situations and making sure first responders have the critical details they need. It’s...
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Join us for the latest installment of Intrado’s Share. Solve. Evolve. thought leadership series for PSAPs, where industry leaders come together to share insights, discuss solutions, and explore the future of 911 services. This will be an informative...
