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FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025. That means originating service providers (OSPs) have to act now to ensure compliance.
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911 compliance is a critical aspect of workplace safety that merges legal obligations with moral responsibility. Compliance with Kari’s Law and RAY BAUM’S Act address 911 accessibility as well as call routing and caller location accuracy, but employee...
2 Min Read
The digital transformation has been reshaping industries across the board, and emergency services are no exception. Recent regulatory shifts and technological leaps are breathing new life into 911 networks nationwide. And it marks a critical step forward...
2 Min Read
Liz Nguyen, CTO of Intrado, recently sat down with Authority Magazine for an illuminating interview as part of a "Cities of the Future" series. Beyond offering a glimpse into her personal journey and dispensing invaluable leadership wisdom, she delved...
3 Min Read
Hybrid Workplace Security Challenges & E911 Recently, VP of Product Jaz Lin joined UC Today for a round table discussion on “Securing the Hybrid Workplace.” Alongside a panel of fellow industry experts, Jaz tackled questions and offered insights into how...
1 Min Read
Since 1998, 911 calls from mobile phones have been routed to the nearest public safety answering point based upon the cell tower the call was made from rather than the precise location of the caller.
Min Read
Today we use our phones to navigate, share our location with friends, or track rideshares. Location technology has evolved greatly, but wireless 911 call location has remained firmly in the past.
3 Min Read
Modern enterprises face obstacles in ensuring reliable E911 support due to their complexity and a few key characteristics. They often operate across various locations nationwide, from large campuses with multistory buildings to small branch offices...
2 Min Read
When service-impacting issues arise for 911, it’s critical to communicate that information to public safety answering points. Stakeholders must receive timely and actionable updates when outages occur and know which originating service provider is...
