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New FCC regulations are transforming 9-1-1 requirements for mobile carriers of all sizes across the US. In this recorded webinar, originally presented with the Rural Wireless Association (RWA), Jerry Wilke, Intrado Director of Sales Engineering, presents...
3 Min Read
In late July 2025, the FCC released a new fact sheet, FAQ, and blog by Public Safety and Homeland Security Bureau Chief Zenji Nakazawa — all aimed at clearing up persistent confusion around Enhanced 9-1-1 (E9-1-1) compliance obligations for multi-line...
1 Min Read
Understanding and Meeting the FCC's NG911 Rules for Originating Service Providers By a unanimous vote on July 18, 2024, the Federal Communications Commission took a groundbreaking step forward to accelerate the transition to end-to-end Next Generation...
4 Min Read
At Intrado, we understand the complexity of regulatory compliance—because we’re in it with you. We partner with service providers, public safety answering points (PSAPs), enterprises, and schools every day to solve complex problems and comply with state...
3 Min Read
FCC compliance can feel like threading a legal needle—especially with new Next Generation 911 (NG911) requirements now in effect. As of March 25, 2025, 911 Authorities can request NG911 service, triggering compliance obligations for Originating Service...
3 Min Read
As of Tuesday, March 25, 2025, 911 Authorities could begin to issue Next Generation 911 (NG911) service requests under the FCC's transition order. What is a service request? In short, it’s the formal way a 911 Authority – whether that’s a state-level...
1 Min Read
A Trusted Path to NG911 Compliance In 2024, the FCC mandated that OSPs transition to NG911-capable networks (FCC 24-78). This critical move enhances network resiliency and interoperability among the nation's PSAPs, enabling text, photo, video, and data...
1 Min Read
When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public. This workflow is essential to minimize disruption and ensure public safety. To reinforce this, the FCC set strict regulations regarding outage...
2 Min Read
FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025. That means originating service providers (OSPs) have to act now to ensure compliance.
