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Glossary

Smart Campus

1 Min Read

Smart Technology: The Key to a Safer, More Secure Campus Environment

Colleges and universities face an evolving set of safety challenges. From natural disasters and medical emergencies to security threats and active shooter incidents, institutions must be prepared to protect students, faculty, and staff at a moment’s...

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1 Min Read

Navigating the FCC’s 911 Outage Notification Rules

When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public. This workflow is essential to minimize disruption and ensure public safety. To reinforce this, the FCC set strict regulations regarding outage...

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2 Min Read

Celebrating 911 Heroes from Coast to Coast

Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep our communities safe. Intrado previously hosted aShare.Solve.Evolve webinar to highlight National Public Safety Telecommunicators Week. During this...

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911 SAVES Act

2 Min Read

The Critical Importance of the 911 SAVES Act: Intrado’s Support for Recognizing Emergency Dispatchers

At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the call in moments of crisis, guiding people through life-threatening situations and making sure first responders have the critical details they need. It’s...

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3 Min Read

Employee Spotlight: John Snapp, Intrado VP of Technology

Bridging Technology and Public Safety: A Conversation with John Snapp

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Women in STEM

3 Min Read

Executive Insights: Fostering Female Talent in STEM

Recent research shows that 90% of STEM organizations anticipate a talent shortage, underscoring the pressure to find and keep top talent. This challenge is even more pronounced when it comes to women in STEM. As someone who's navigated the tech landscape...

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Notifying PSAPs During an Outage

2 Min Read

Notifying PSAPs During an Outage: How OSPs Can Comply with FCC Regulations

FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025. That means originating service providers (OSPs) have to act now to ensure compliance.

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Nurse

2 Min Read

The Crushing Impact of Workplace Violence on Nurses and the Role Technology Can Play on Enhancing Safety

Every day, nurses step into their roles as the backbone of healthcare, providing comfort, compassion, and care for patients. Unfortunately, some of these dedicated nurses are impacted by violence in their workplace. According to an American College of...

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