2 Min Read
Look for the Helpers
First of all, a huge thank you to all of the first responders and dispatchers and everyone else in the emergency response community who stayed at their posts and performed their duties, putting the public first.
Jason Lackey, Director of Product Marketing
1 Min Read
Free Lunch for PSAPs?
These have been exciting times for us at Intrado with respect to our PSAP facing offerings. In June we announced LifeHub, our cloud native call handling solution with geo-redundant high availability, fast deployment, i3 support and a bunch of other good...
2 Min Read
PSAP Staffing Challenges - Can AI Help?
One of the constant refrains we hear from our customers at emergency call centers is that staffing is an ongoing and persistent challenge. While it is good to have validation of widely believed facts, data is not the plural of anecdote and sometimes it...