Cybersecurity Services

Cybersecurity: Why It's Critical for Public Safety

In today's digital age, public safety organizations face unprecedented cybersecurity challenges. PSAPs (Public Safety Answering Points) and critical infrastructure are prime targets for cyberattacks, including ransomware, data breaches, and distributed denial-of-service (DDoS) attacks. These threats not only jeopardize sensitive information but also disrupt vital public safety operations, potentially putting lives at risk. Proactively addressing cybersecurity is essential to maintaining the integrity and reliability of public safety systems.

How Intrado Can Support Your Cybersecurity Needs


Intrado offers a comprehensive suite of cybersecurity services designed to protect PSAPs and critical infrastructure. Our solutions provide robust protection, rapid response, and proactive risk management to keep your operations secure.

Monitoring Detection

Monitoring Detection and Response Services

 
We monitor your systems 24/7 to spot and stop threats before they cause harm.
 
 
Learn More
Incident Response

Incident Response and Recovery Services

 
We quickly handle cyberattacks and help you recover to minimize downtime and damage
 
 

Risk Management

Risk Management Services

 
We help you identify and reduce security risks to keep your business safe.
 

Training

Cybersecurity Training Services

 
We train your team to spot, prevent, and handle cyber threats effectively.
 

image

How We Support and Safeguard Your PSAP

  • 24/7 Monitoring Detection & Response | Security Operations Center
    (SOC)
  • Incident Response Planning | Incident Response (IR) Consulting
  • Penetration Testing
  • Risk & Vulnerability Assessments
  • Security Awareness Training
  • Cybersecurity Readiness Drills (TTX)
Read Product Brief

 

Top Cyber Threats Facing PSAPs and Critical Infrastructure

  • Ransomware Attacks: Locking critical systems and demanding ransom payments.
  • Phishing Scams: Exploiting employees to gain unauthorized access.
  • Insider Threats: Unintentional or malicious actions by staff causing vulnerabilities.
  • DDoS Attacks: Overwhelming systems to disrupt services.
  • Zero-Day Vulnerabilities: Exploiting unknown software flaws to infiltrate systems.

Cybersecurity Resources


Vital Statistics

1st

ever Text-to-911 solution

410M+​

911 transactions​ annually​

4.7M+​

text-to-911 messages received

Industry​
Leadership

45

years of industry Innovation​ & Leadership

1,000+​

NG911 networks deployed​

130M+​

NG911 transactions

Industry​
Leadership

#1

E911 footprint​ in the U.S

6,000+​

primary & secondary PSAP connections​

36M+​

citizens served over A9-1-1® network

 

Interested in learning more?

Let us know how we can help.

Talk to an Expert