Cybersecurity Services
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In today's digital age, public safety organizations face unprecedented cybersecurity challenges. PSAPs (Public Safety Answering Points) and critical infrastructure are prime targets for cyberattacks, including ransomware, data breaches, and distributed denial-of-service (DDoS) attacks. These threats not only jeopardize sensitive information but also disrupt vital public safety operations, potentially putting lives at risk. Proactively addressing cybersecurity is essential to maintaining the integrity and reliability of public safety systems.
How Intrado Can Support Your Cybersecurity Needs
Intrado offers a comprehensive suite of cybersecurity services designed to protect PSAPs and critical infrastructure. Our solutions provide robust protection, rapid response, and proactive risk management to keep your operations secure.

Monitoring Detection and Response Services

Incident Response and Recovery Services

Risk Management Services

Cybersecurity Training Services

How We Support and Safeguard Your PSAP
- 24/7 Monitoring Detection & Response | Security Operations Center
(SOC) - Incident Response Planning | Incident Response (IR) Consulting
- Penetration Testing
- Risk & Vulnerability Assessments
- Security Awareness Training
- Cybersecurity Readiness Drills (TTX)
Top Cyber Threats Facing PSAPs and Critical Infrastructure
- Ransomware Attacks: Locking critical systems and demanding ransom payments.
- Phishing Scams: Exploiting employees to gain unauthorized access.
- Insider Threats: Unintentional or malicious actions by staff causing vulnerabilities.
- DDoS Attacks: Overwhelming systems to disrupt services.
- Zero-Day Vulnerabilities: Exploiting unknown software flaws to infiltrate systems.
Cybersecurity Resources
1st
ever Text-to-911 solution
410M+
911 transactions annually
4.7M+
text-to-911 messages received
Industry
Leadership
45
years of industry Innovation & Leadership
1,000+
NG911 networks deployed
130M+
NG911 transactions
Industry
Leadership
#1
E911 footprint in the U.S
6,000+
primary & secondary PSAP connections
36M+
citizens served over A9-1-1® network