In this recorded webinar, you'll gain a deeper understanding of how transformational training can benefit PSAP/ECC operations. Hearing the firsthand experiences of our experienced panelists, you'll be better equipped to transform your agency’s training programs, resulting in improved team-member retention and a greater level of service to your community.
Topics We'll Discuss During Our Panel Discussion:
- Competency-based training model
- Effective & personalized coaching
- Addressing generational differences
- Performance feedback and the future of Quality Assurance
- 360 Degree training program & leveraging AI
- Q&A
Register to watch the recorded webinar on demand!
