Why Duty of Care Requires a Proactive 911 Strategy

Ensuring 911 Location Management, Call Routing, and Incident Response Integration Minimizes Risk

Organizations have an obligation to ensure a safe working environment. This requires the ability for personnel to reach emergency services, with an expectation that first responders will be able to locate the caller quickly and accurately. 

U.S. federal legislation, including Kari’s Law and RAY BAUM’s Act, have codified national requirements for processing of 911 calls and location management.

Yet today a significant percentage of companies are neither compliant nor do they understand what it means to be compliant. This creates potential risk of physical harm to personnel, as well as reputational and financial risk. 

In this Metrigy issue paper exclusively from Intrado:

• Get an overview of the state of 911 compliance based on Metrigy research
• Learn how 911 requirements are evolving in the age of mobile, hybrid, and remote work 
• Understand the imperative to ensure compliance and the risks of inaction

You'll also get information on defining a Duty of Care standard and what you can do beyond E911 regulatory requirements to ensure you can prepare for, respond to, and recover from an emergency.