Rapid Alarm Response
Proven technology provides real-time access to accurate contact information for police, fire, medical, and Personal Emergency Response Systems (PERS), and public safety answering points (PSAPs).
Emergency Response Link (ERL)
Data Accuracy
Quickly access reliable contact data when an alarm is activated.
Location Intelligence
Leverage verified data from spatial and tabular inputs linking your subscriber’s address to the appropriate AHJ.
Reduce False Dispatches
Optimize the 10-digit non-emergency administrative line to the relevant public safety answering point or 911 center.
Improve Monitoring Center Productivity
Streamline call center workflows, enabling call handlers to dispatch every alarm to the appropriate AHJ.
Alert the Right Responder at the Right Time
Proven technology identifies the customer’s location for the AHJ and enables the alarm or security monitoring company to contact them, improving the likelihood that the AHJ will respond to their alarm activation.
Emergency Data Broker
Emergency Data Broker connects IoT partners directly to 911 centers, creating a new context for new types of responses, and provides even greater situational awareness for first responders. Life-saving data such as floor plans and medical information can be non-verbally communicated instantly.
Learn More about Emergency Data Broker
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Next Generation 911 (NG911) Network
Enhanced 911 functionality with improved call routing & data delivery with added flexibility and interoperability.
Learn MoreCarrier Services
Landline. Wireless. VoIP. OTT. Connect your customers to emergency services from every device.
Learn MoreGeographic Information Systems (GIS) Solutions
Gain control of your operations with end-to-end NG9-1-1 GIS Solutions.
Learn MoreEmergency Data Broker
911 Data Messaging can be accessed, coalesced and safely delivered to First Responders in the field – all within the existing 911 workflow.
Learn MoreCall Handling Solutions
World-class network engineering focused on the needs of public safety and a deep understanding of emergency response protocols.
Learn MoreBy the Numbers
Vital Statistics
23k+
unique AHJ telephone numbers in the ERL database
21K+
jurisdictional boundaries mapped
410M+
911 transactions handled annually
Industry Leadership
42
years of 911 innovation & industry leadership
#1
E911 footprint nationwide
2.5M+
alarm/ERL transactions
Global Presence
6000+
primary and secondary PSAP connections
130M+
NG911 transactions
60M+
VoIP records under management
