The Innovations Behind Intrado: Our Patent Collection

Through a commitment to innovation and operational excellence, Intrado strives to be a leader in the industry, offering reliable and efficient end-to-end core solutions that effectively address the dynamic requirements of emergency response scenarios. Our 103 patents reflect this.

Patent Number Title Inventor(s) Patent Issued Date

11557194

INTEGRATED EMERGENCY RESPONSE AND DATA NETWORK

Nora Ligrani

January 17, 2023

11637923

INSIGHT DETERMINATION FROM AGGREGATED CALL CONTENT

Mario Manzanillo

April 25, 2023

11805189

PUBLISH AND SUBSCRIBE CALL CENTER ARCHITECTURE

Mario Manzanillo

October 31, 2023

11804126

DETERMINING EMERGENCY SEVERITY AND RESPONSE STRATEGY

Nora Ligrani

October 31, 2023

11838444 B1

QUEUING CALLS BASED ON DISTURBANCE

Mario Manzanillo

December 5, 2023

11283921

MITIGATING DISTURBANCES AT A CALL CENTER

Mario Manzanillo

March 22, 2022

11304045

EMERGENCY COMMUNICATION SERVICE FOR MOBILE DEVICES

Gautham Pallapa
Santhosh Shetty

April 12, 2022

11394827

DEVICE COMMUNICATION FROM PUBLIC SAFETY ANSWERING POINT TO SENSOR

Mario Manzanillo

July 19, 2022

11463583

DEVICE COMMUNICATION WITH PUBLIC SAFETY ANSWERING POINT

Mario Manzanillo

October 4, 2022

11522958-B1

SAFETY NETWORK OF THINGS

Adan K. Pope
Michel Brkovic

December 6, 2022

10599674

APPARATUS AND METHOD FOR REPLICATING DATA

Jaikishan Maru
Mark J. Holmes

March 24, 2020

10726709

SYSTEM AND METHOD FOR REPORTING THE EXISTENCE OF SENSORS BELONGING TO MULTIPLE ORGANIZATIONS

Kevin Coyne
William J. Eich
John R. Martyn
Shiby Sugunan Parayil

July 8, 2020

10869178

EMERGENCY LOCATION SERVICE

John L. Snapp

December 15, 2020

10182145

AC/DC PHONE LINE DETECTOR

Yvon Desnoyers
Alain Gingras
Gilbert Vellet

January 15, 2019

10397401

PSAP IN A BOX

Michel Brkovic
Yvon Desnoyers
Mike DeWeese
Papa Diop
Paul Guest
Mario Manzanillo

August 27, 2019

7634266

AGGREGATING LOCATION ACCURACY DATA TO ESTIMATE ACCURACY OF A WIRELESS LOCATING SYSTEM

Jeff McDougall

December 15, 2019

9867016

SYSTEM AND METHOD FOR LOCATING A MOBILE PHONE WITH MOVEABLE WIRELESS BEACONS

Bryan D. Sears

January 9, 2018

10070294

PROCESSING AND REPORTING SITUATIONAL INFORMATION TO EMERGENCY SERVICE PROVIDERS

Michael Blayne Waters
Leslie Ann Brandt
Gregory Wilfred Bruening
Douglas John Ertz
John Lawrence Snapp
Pavel Despot, Jr.

September 4, 2018

9753117

SYSTEM AND METHOD FOR WIRELESS BEACON LOCATION VALIDATION

John Lawrence Snapp

September 5, 2017

9832604

LOCATION DETERMINATION OF A MOBILE DEVICE BASED ON VARIOUS PARAMETERS

Amar Nath Ray
William J. Eich
Gilbert Geiman

November 28, 2017

9264549

SHORT MESSAGING SERVICE, APPARATUS, METHOD, AND COMPUTER PROGRAM

Steven E. Glass
Jeffrey William Cordell
James K. Boutcher
Myron P. Sojka

February 16, 2016

9288651

SYSTEM AND METHOD FOR DYNAMICALLY COUPLING A SPECIAL NUMBER CALL WITH A FUNCTION-FOCUSED ANSWERING UNIT

John Lawrence Snapp
George Heinrichs
Daniel Zacek
Donald D. Mondul
Stephen Marc Meer

March 15, 2016

9293029

SYSTEM AND METHOD FOR MONITORING, DETECTING AND REPORTING EMERGENCY CONDITIONS USING SENSORS BELONGING TO MULTIPLE ORGANIZATIONS

Kevin Coyne
William J. Eich
John R. Martyn
hiby Sugunan Parayil

March 22, 2016

9398151

SYSTEM AND METHOD FOR HANDLING SPECIAL NUMBER CALLS CONVEYED TO A PREDETERMINED DESTINATION

George Heinrichs

July 19, 2016

9426633

SYSTEM AND METHOD FOR TREATING A SPECIAL NUMBER SERVICE REQUEST MESSAGE SENT TO A SPECIAL NUMBER SERVICE ANSWERING POSITION USING A MULTI-MEDIA MESSAGING SERVICE FORMAT

John Lawrence Snapp

August 23, 2016

9462534

SYSTEM AND METHOD FOR ROUTING A SPECIAL NUMBER CALL FROM A CALLING UNIT TO AN ANSWERING POINT

John Lawrence Snapp
Daniel Zacek

October 4, 2016

8954081

SYSTEM AND METHOD FOR SIMULTANEOUS ROUTING FO A SPECIAL NUMBER CALL TO A PLURALITY OF AGENCIES

John Lawrence Snapp
Daniel Zacek
Donald D. Mondul

February 10, 2015

8958541

INTELLIGENT NETWORK BASED VOICE AND DATA RECORDING

Brian Cooper
Douglas W. Stevens
Eileen Kaye Boroski

February 17, 2015

9049542

SYSTEM AND METHOD FOR LOCATION-BASED TARGETED NOTIFICATIONS USING WIRELESS COMMUNICATION DEVICES

Steven D Adams
Stephen John Ciesielski
Michelle L. Steinbeck
James C. Creigh
Ashish Patel

June 2, 2015

9088648

SYSTEM AND METHOD FOR EFFECTING PREARRANGED NOTIFICATION FOLLOWING PLACING OF A CALL USING A PREDETERMINED NUMBER

Monica Ann Marics

July 21, 2015

8688075

HANDLING INSUFFICIENT ACCOUNT BALANCE OF SUBSCRIBERS

Kuen-Yih Hwang
John Lawrence Snapp

April 1, 2014

8737948

PROVIDING TEMPORARY CALLBACK NUMBER FOR EMERGENCY CALLS

John Lawrence Snapp

May 27, 2014

8761718

VERIFICATION OF COMMUNICATIONS NETWORK-DERIVED LOCATION INFORMATION

Michael Arthur Koepke  

June 14, 2014

8761808

APPARATUS AND METHOD FOR LOCATING A MOBILE TELECOMMUNICATION DEVICE

John D. Hickey

June 24, 2014

8761798

SYSTEM AND METHOD FOR HOSTING LOCATION BASED SERVICES FOR A MOBILE UNIT OPERATING AMONG A PLURALITY OF MOBILE NETWORKS

William J. Eich

June 24, 2014

8774370

SYSTEM AND METHOD FOR DELIVERING CALLBACK NUMBERS FOR EMERGENCY CALLS IN A VOIP SYSTEM

Zohar Krivorot
Lev Deich

July 8, 2014

8824454

PEERING NETWORK FOR PARAMETER-BASED

Ashish Patel
Stephen Marc Meer
Michael Deweese
Carleton Anthony Smith

September 2, 2014

8913982

SYSTEM AND METHOD FOR EFFECTING SPECIAL TREATMENT OF EMERGENCY CALLS ORIGINATING FROM A TEMPORARILY DESIGNATED REGION

William J. Eich

December 16, 2014

8489094

SYSTEM AND METHOD FOR PROVIDING LOCATION INFORMATION TO A MOBILE CALLING UNIT

John Lawrence Snapp

July 16, 2013

8526576

SYSTEMS AND METHODS FOR EXCHANGING CALL ROUTING POLICIES FOR VOICE OVER IP CALLS

Lev Deich
Michael Proctor

September 3, 2013

8537974

SYSTEM AND METHOD FOR FACILITATING EMERGENCY CALLING FROM A REMOTE TERMINAL

Alex Montoya

September 17, 2013

8559602

METHOD FOR DETERMINING TERMINATION OF AN EMERGENCY SERVICE CALL

John Lawrence Snapp
Jodee Marie Glass
Anee Marie DeGraff

October 15, 2013

8577013

AUTOMATIC COMMUNICATIONS FORWARDING TO DISPLACED EMPLOYEES

James Lehr Kennedy

November 5, 2013

8095122

METHOD AND SYSTEM FOR ROUTING SPECIAL NUMBER CALLS USING A COMMON TELECOMMUNICATION NETWORK

John Lawrence Snapp

January 10, 2012

8149269

EMERGENCY SERVICES CALL DELIVERY FROM A LEGACY COMMUNICATIONS DEVICE TO A VOIP PSAP

Robert Allen Sherry
Lawrence W. Ciesla
Patti L. MCCalmont

April 3, 2012

8149996

PROVIDING ROUTING INFORMATION TO AN ANSWERING POINT OF AN EMERGENCY SERVICES NETWORK

Michael Jay Nelson
Thomas LaClair
David Daniel Wolfe

April 3, 2012

8165570

SYSTEM, APPARATUS AND METHOD FOR AVAILING A MOBILE CALL OF CALLER NAME INFORMATION

John Lawrence Snapp

April 24, 2012

8180316

AUTOMATIC ROUTING OF IN- VEHICLE EMERGENCY CALLS TO AUTOMATIC CRASH NOTIFICATION SERVICES AND TO PUBLIC SAFETY ANSWERING POINTS

Kuen-Yih Hwang

May 15, 2012

8180320

SYSTEM AND METHOD FOR EFFECTING SPECIAL NUMBER COMMUNICATIONS BY A MULTI-MODE PHONE USING A PREFERRED MODE

Jennifer Ann Pierce

May 15, 2012

8190179

SYSTEM AND METHOD FOR HANDLING SPECIAL NUMBER CALLS USING TEXT MESSAGE FORMAT WITH AUTOMATIC LOCATION FUNCTION

Kuen-Yih Hwang

May 29, 2012

8204520

SYSTEM AND METHOD FOR ROUTING SHORT MESSAGE SERVICE SPECIAL NUMBER MESSAGES TO LOCAL SPECIAL NUMBER ANSWERING POINTS

Kuen-Yih Hwang

June 19, 2012

8224360

SYSTEM AND METHOD FOR HANDLING SPECIAL NUMBER CALLS USING TEXT MESSAGE FORMAT

Kuen-Yih Hwang
John Lawrence Snapp
Michael Arthur Koepke

July 17, 2012

8265587

SYSTEM AND METHOD FOR AMENDING INSTRUCTIONS FOR EMERGENCY AUXILIARY SERVICES FOLLOWING AN EMERGENCY SERVICES REQUEST

Linda Kaye D'Evelyn
Edward Donald Schlein
Peter Roy Schmidt
James Lee Potter
Laura Anne Marriott
Monica Ann Marics
Krik R. Knudsen

September 11, 2012

8270993

PROXY SERVER AND METHOD THEREOF FOR FORWARDING LOCATION REQUESTS TO A POSITION DETERMINING ENTITY

Pavel Despot, Jr.

September 18, 2012

8269607

PROXIMITY LOCATION SYSTEM AND METHOD THEREOF FOR LOCATING A COMMUNICATIONS DEVICE

Lawrence W. Ciesla
Ken Davis
Monica Ann Marics

September 18, 2012

8280362

SYSTEM AND METHOD FOR CONTROLLING A FEATURE OF A MOBILE COMMUNICATION UNIT

John Lawrence Snapp
Robin Erkkila
Mary A. Boyd

October 2, 2012

8305912

NETWORK AND METHOD PROVIDING AN INDICATION OF NETWORK CAPABILITIES TO A USER FOR SPECIAL NUMBER CALLS

John Lawrence Snapp
Marcus Robert Andronici
Cynthia Corne
Robin Erkkila
Bill Hyatt
John Kearney
Matt Wilson

November 6, 2012

8009808

SYSTEM AND METHOD FOR MAINTAINING A TRANSLATIONS DATABASE TO EFFECT CALL CONTROL AT A REMOTE TERMINAL

Alex Montoya

August 30, 2011

8014751

METHOD AND SYSTEM FOR ASSIGNING WIRELESS SPECIAL NUMBER CALL ROUTING AMONG CALL ANSWERING POSITIONS

Joshua Lawton Wiegand

September 6, 2011

7773975

PROVIDING AN INDICATION OF NETWORK CAPABILITIES TO A USER FOR SPECIAL NUMBER CALLS

John Lawrence Snapp
Marcus Robert Andronici
Cynthia Corne
Robin Erkkila
Bill Hyatt
John Kearney
Matt Wilson

August 10, 2010

7529352

SYSTEM AND METHOD TO PROVIDE LOCAL SERVICE FOR ALL EMERGENCY SERVICES NUMBERS AND TO PROVIDE LANGUAGE ASSISTANCE FOR CALLS TO SUCH NUMBERS

Kuen-Yih Hwang

May 5, 2009

177398

BI-DIRECTIONAL MESSAGING FOR AN EMERGENCY SERVICES NETWORK

Stephen Marc Meer
Gregory Wilfred Bruening
Lawrence W. Ciesla
Michael Jay Nelson
Peter Roy Schmidt

February 13, 2007

7177400

SYSTEM AND METHOD FOR PROVIDING A MAP IMAGE SUPPLIMENTAL TO AUTOMATIC LOCATION IDENTIFICATION INFORMATION

Gerald R. Eisner
Michael Arthur Koepke
Eileen Kaye Boroski

February 13, 2007

7200207

COMMUNICATION NETWORK FOR PROVIDING EMERGENCY SERVICES

Stephen Marc Meer
Gregory Wilfred Bruening
Lawrence W. Ciesla
Michael W. DeWeese
Michael Jay Nelson
Peter Roy Schmidt
Robert Allen Sherry
John Lawrence Snapp

April 3, 2007

7251312

METHOD AND SYSTEM FOR AVAILING PARTICIPANTS IN A SPECIAL NUMBER CALL EVENT AND OTHERS OF INFORMATION CONTAINED IN A PLURALITY OF DATA STORES

Linda Kaye D'Evelyn
Michael Jay Nelson
Peter Roy Schmidt
Gregory Wilfred Bruening
Alev G. Viggio
David Clark Oberto
Charles Stuart Miller

July 31, 2007

6993118

SYSTEM AND METHOD FOR ACCESSING PERSONAL INFORMATION RELATING TO A CALLER IN A REMOTE TELECOMMUNICATION NETWORK

James T. Antonucci
Brian Glen Barnier

January 31, 2006

7054611

SYSTEM AND METHOD FOR PROVIDING MOBILE CALLER INFORMATION TO A SPECIAL NUMBER SERVICE STATION

Gerald Eisner
Mark Clinton Knox

May 30, 2006

7123693

METHOD AND APPARATUS FOR INCREASING THE RELIABILITY OF AN EMERGENCY CALL COMMUNICATION NETWORK

Michael Jay Nelson
Gregory Wilfred Bruening
Peter Roy Schmidt
Robert Allen Sherry
Stephen Marc Meer

October 17, 2006

6963557

SYSTEM AND METHOD FOR ROUTING TELEPHONE CALLS INVOLVING INTERNET PROTOCOL NETWORK

Mark Clinton Knox

November 8, 2005

6744859

SYSTEM AND APPARATUS FOR PROVIDING TELEPHONE COMMUNICATION BETWEEN A CALLER AND A SPECIAL NUMBER CALL ANSWERING FACILITY

Michael Arthur Koepke
Christopher Fairol Robbins
Michael Francis Friedrich
Eileen Kaye Boroski
Mary Alice Boyd
Gregory Allen Nemec

June 1, 2004

6771742

GEOGRAPHIC ROUTING OF EMERGENCY SERVICE CALL CENTER EMERGENCY CALLS

Patti L. McCalmont
Robert A. Sherry
Ronald W. Mathis
Peter R. Schmidt

August 3, 2004