Glossary of Terms

Understand basic Public Safety definitions and terms.

Unified Notifications

Definition:

Integrated systems that combine various communication channels (such as voice calls, text messages, emails, and mobile app notifications) into a single platform. This approach ensures that critical information, alerts, and updates can be quickly disseminated to the relevant stakeholders during emergencies or incidents, enhancing overall response times and coordination efforts. Unified notifications systems are designed to streamline communication, improve situational awareness, and facilitate timely action among responders and the public alike.

Incident Management

The coordinated process of preparing for, responding to, and recovering from emergencies or incidents. It involves the organization and deployment...

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Real-Time

An operating mode in which the information to be handled is sent, processed, and returned in a time interval that is short relative to the...

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ALI Steering

When the ALI provider receives a bid from a PSAP that has been configured to retrieve from an alternate ALI, the ALI provider steers that bid to the...

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School Safety

Refers to efforts and protocols aimed at protecting students, teachers, and staff from harm within educational settings, encompassing emergency...

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