Understand basic Public Safety definitions and terms.
Definition:
The 9‐1‐1 caller. Customers who use (rather than provide) telecommunications services; those who either originate or terminate telecommunications.
A feature that enables the PSAP attendant to transfer incoming 9‐1‐1 calls by manually obtaining dial tone through use of the telephone switch or...
Telecommunications Relay Service. 7‐1‐1 for the hearing impaired.
End Office. The telephone switching center that initiates a 9‐1‐1 call.