Glossary of Terms

Understand basic Public Safety definitions and terms.

Diversity

Definition:

The technique of using one, two, or more separate transmission channels. If the channels are along the same path,
there is frequency or polarization diversity. If the channels are along separate paths, there is space diversity.

Manual Transfer

A feature that enables the PSAP attendant to transfer incoming 9‐1‐1 calls by manually obtaining dial tone through use of the telephone switch or...

Read More

InterLATA

A term used to describe services, revenues, and functions that relate to telecommunications originating in one LATA and terminating in another LATA...

Read More

Erlang

A measure of traffic intensity in a telecommunications system or network. One Erlang is one fully occupied traffic path. It is one traffic path...

Read More

End User

The 9‐1‐1 caller. Customers who use (rather than provide) telecommunications services; those who either originate or terminate telecommunications.

Read More