Glossary of Terms

Understand basic Public Safety definitions and terms.

County Coordinator /MSAG Coordinator

Definition:

A person representing the local government agency in the implementation of enhanced 9‐1‐1. The County or MSAG
Coordinator is responsible for defining the MSAG for their area and must approve all changes to that MSAG.

Entity

Entity is a TSS data element designated by Intrado to simplify data management by grouping MSAG records. The Entity represents a geographical area...

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Zone Default

The Zone Default number is like an MSC (Mobile Switching Center) default for GSM (Global System for Mobile Communication). Because there are...

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SWNO

MSC Switch Number.

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ANI/ALI Inquiry

A form used by PSAPs to report ALI display discrepancies and/or 9‐1‐1 call misroutes to the PSAP. The PSAP then forwards an inquiry to the Intrado...

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