Craft Your Customer Experience

Blend channels and use skill-based routing to empower agents to deliver your CX vision via phone, chat or email for both outbound and inbound contact center needs.

Cloud Contact Pro agent toolbar on laptop and smartphone screens
Intrado's Gold Microsoft Partner Competencies

Microsoft + Intrado

Natively run on Microsoft® Azure and able to work with Microsoft Teams, enjoy fast, reliable service from a well-known brand plus ongoing support and development from our Microsoft-certified engineers.

Rapid Deployment

Deploy in weeks to support new business demands or replace end-of-life technology, whereas more complicated CCaaS solutions take months to deploy.

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Man uses Hoot Contact while working in a contact center

Right Features, Right Cost

Stop paying for features you don’t use. But unlike other small business contact center solutions, keep the same 24/7, personalized customer support.

Self-Managed Contact Center

Modify campaigns and contact flows with a simple, intuitive, self-service interface that puts managers in control, whether it’s for a small business contact center or a simple help desk for a large enterprise.

Hoot Contact contact flow editor view on a laptop screen
Single person view of a video meeting on a tablet screen

Microsoft Connections

Hosted in Microsoft Azure, Cloud Contact Pro is a great choice of contact center for current Microsoft Teams users. See our other Microsoft solutions and discover how Intrado makes these world-class solutions even better.

Microsoft Stack

Exclusively from Intrado

Free up the way you communicate with coworkers, partners, customers and prospects. Fill out your unified communication set with proprietary solutions, only available from Intrado.

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Get one-on-one, personalized advice from one of our contact center experts and see Cloud Contact Pro for yourself.

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