Josh Burch, Senior Director of Product Management, joined UC Today to discuss the challenges of E911 compliance in hybrid work and remote work scenarios, as well as how an enterprise's duty of care extends beyond regulatory requirements.
Recently, Josh Burch, Senior Director of Product Management at Intrado, spoke with Kieran
Devlin of UC Today to discuss the evolving way we work and how that change is impacting security in the workplace.
Security can mean different things in terms of technology as Jaz Lin, VP of Product, touched in her recent expert round table. Of course a top concern is cybersecurity and how to protect your data, network, and other mission critical systems from harm; but it's also vitally important to consider the physical safety of your people and premises.
As companies have embraced remote and hybrid work as a standard practice, ensuring the safety of your workforce becomes more challenging. Adding to the complexity is E911 regulations. Many organization may be unsure or unaware of how to meet state and federal compliance requirements, such as Kari's Law and RAY BAUM'S Act, especially when it pertains to remote workers and softphone usage.
During their chat, Josh and Kieran cover:
Key challenges organizations face in securing the hybrid workplace, in terms of technical security and physical security.
E911 rules and regulations including easily connecting people to the correct public safety answering point (PSAP), sending precise location details, and notifying internal stakeholders when emergencies occur.
What dispatchable location is and why it's such an important component of E911 and emergency response.
An employer's duty of care beyond meeting regulatory requirements like E911.
After watching, be sure to read our new whitepaper, "Why Duty of Care Requires a Proactive 911 Strategy." Authored by Irwin Lazar of Metrigy, it offers detailed research-backed insights into the state of E911 compliance and provides clear strategies to keep your workforce safe no matter where they work.