2 min read
PSAP Staffing Challenges - Can AI Help?
One of the constant refrains we hear from our customers at emergency call centers is that staffing is an ongoing and persistent challenge. While it...
PSAP (2)
1 min read
AI-Powered Innovations Transforming Emergency Communications Centers: A Lifesaving Revolution in Public Safety
Artificial intelligence (AI) is poised to significantly change the world, with public safety being a crucial consideration that cannot be overlooked....
8 min read
Why Location Centric?
The influence of geographic information systems (GIS) on emergency communications continues to find its way to the front and center of the...
1 min read
Voice of the Customer: Palm Beach County 911 Enables Telecommunicators to Work Remotely with Intrado VIPER® 7 Laptops
Remote Work and Virtual PSAPs Made Possible with VIPER® 7 Laptops
4 min read
Why Dashboards?
At the end of 2022, the FCC (Federal Communications Commission) laid down the gauntlet on improving 911 reliability by issuing an order [FCC 22-88]...
2 min read
Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado
For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911®...
9 min read
Why NG911 (And Not Not NG911)
Having spent many years as a technologist in the telecommunications industry, I was hoping to see more enthusiasm for the next generation of 911, or...
3 min read
Worth a Billion Words – Power 911 PSAP Initiated Video
This probably won’t come as news to you: Something like 3.5 billion people around the world consume some type of digital video, whether streamed or...
8 min read
Why Edge Computing?
In the coming weeks, Intrado will introduce the Sonic EDGE, an alternate configuration of the Sonic G3, and a cutting-edge appliance that gives...
2 min read
Intrado Safety Suite Blog Series Part 2: Integrating School Safety Systems with Local Law Enforcement and Public Safety Answering Points (PSAP)
17% of mass shootings in the U.S. have taken place in schools and since 1970, 1,316 school shootings have occurred and these numbers are increasing....