1 min read
Voice of the Customer: Palm Beach County 911 Enables Telecommunicators to Work Remotely with Intrado VIPER® 7 Laptops
Remote Work and Virtual PSAPs Made Possible with VIPER® 7 Laptops
PSAP (2)
4 min read
Why Dashboards?
At the end of 2022, the FCC (Federal Communications Commission) laid down the gauntlet on improving 911 reliability by issuing an order [FCC 22-88]...
2 min read
Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado
For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911®...
9 min read
Why NG911 (And Not Not NG911)
Having spent many years as a technologist in the telecommunications industry, I was hoping to see more enthusiasm for the next generation of 911, or...
3 min read
Worth a Billion Words – Power 911 PSAP Initiated Video
This probably won’t come as news to you: Something like 3.5 billion people around the world consume some type of digital video, whether streamed or...
8 min read
Why Edge Computing?
In the coming weeks, Intrado will introduce the Sonic EDGE, an alternate configuration of the Sonic G3, and a cutting-edge appliance that gives...
2 min read
Intrado Safety Suite Blog Series Part 2: Integrating School Safety Systems with Local Law Enforcement and Public Safety Answering Points (PSAP)
17% of mass shootings in the U.S. have taken place in schools and since 1970, 1,316 school shootings have occurred and these numbers are increasing....
1 min read
A Partner’s View on Intrado’s PSAP-Initiated Text
PSAP-Initiated Texting: Why it Matters and How it can be Leveraged PSAP-Initiated Text allows 911 telecommunicators to text message a person that...
3 min read
Head In the Cloud, Feet on the Ground
Intrado’s managed evolution to the cloud means that our network is extraordinarily resilient and flexible, whether you’re a big city PSAP or a...
2 min read
Transforming How 911 Calls are Routed to Public Safety: Introducing Locate Before Route
Intrado recently launched its location-based routing feature for wireless 911 callers, Locate Before Route. This new industry-first technology...