Intrado Blog

3 min read

Answering the Call (or Text): How Intrado’s Emergency Call Relay Center Manages Hurricanes and Natural Disasters

Natural disasters, such as hurricanes, present unique challenges to 911 Emergency Communication Centers (ECCs) and Public Safety Answering Points...

2 min read

Behind the Scenes: Intrado’s Emergency Call Relay Center

The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be routed to a local 911 center. There are many reasons...