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case studies

Germantown CSD

1 min read

Voice of the Customer: Strengthening Germantown Central School District's Emergency Response with Intrado Safety Suite

Germantown Central School District has chosen Intrado Safety Suite to help improve safety and communication in their schools. This decision was...

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Gadsden County Schools

2 min read

Voice of the Customer: Gadsden County Schools Talks Improving School Safety and Communication with Innovative Solutions

The Marjory Stoneman Douglas High School Public Safety Commission within Florida was created during 2018. This legislative measure encompasses a...

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Intrado Customer Testimonial Video - Hamilton County 911

2 min read

Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado

For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911®...

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2 min read

Voice of the Customer: KIPP NYC Public Charter Schools’ Perspective on Enhancing School Safety and Communication with Mass Notification Software

In June 2022, New York Governor Kathy Hochul signed Alyssa’s Law. This law requires schools to consider incorporating silent panic alarm systems in...

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3 min read

Voice of the Customer: Mass Notifications in K-12 Schools

Mass notification systems are essential for every K-12 school. There is an increasing demand for communication solutions to ensure the safety of...

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3 min read

ECaTs’ New Mapping Solution Makes Data Visualization Easier Than Ever

Stop us if any of these scenarios sound familiar: You could use an automated way to plot specific 911 call patterns; manually plotting call...

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1 min read

A Partner’s View on Intrado’s PSAP-Initiated Text

PSAP-Initiated Texting: Why it Matters and How it can be Leveraged PSAP-Initiated Text allows 911 telecommunicators to text message a person that...

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7 min read

Cloud-based Call-handling: Is the Market Ready? Are You Ready?

The cloud has changed everything around us. Cloud technology—meaning the delivery of computing services over the Internet—now supports much of our...

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7 min read

How did Intrado Help in the Beginning of the Pandemic: VIPER VPN Laptop

When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...

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