2 min read
Notifying PSAPs During an Outage: How OSPs Can Comply with FCC Regulations
FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025. That means originating service providers (OSPs) have...
Carrier
3 min read
Answering the Call (or Text): How Intrado’s Emergency Call Relay Center Manages Hurricanes and Natural Disasters
Natural disasters, such as hurricanes, present unique challenges to 911 Emergency Communication Centers (ECCs) and Public Safety Answering Points...
2 min read
Next Generation 911: Advancing the Future Emergency Response
The digital transformation has been reshaping industries across the board, and emergency services are no exception. Recent regulatory shifts and...
2 min read
Cities of the Future: Creating Safer Communities with Emergency Response Technology
Liz Nguyen, CTO of Intrado, recently sat down with Authority Magazine for an illuminating interview as part of a "Cities of the Future" series....
5 min read
Accelerating the Future of Next Generation 911 Services
By a unanimous vote on July 18, 2024, the Federal Communications Commission took a groundbreaking step forward to accelerate the transition to...
2 min read
Special Diligence: Breaking Down the FCC's Outage Notification Requirements
When service-impacting issues arise for 911, it’s critical to communicate that information to public safety answering points. Stakeholders must...
1 min read
Location-Based Routing Compliance Set by FCC - Are You Ready?
Location-Based Routing (LBR) just got more real. The compliance timeline has been set.
4 min read
988 Georouting: No Need to Reinvent the Wheel
Since the July 2022 launch of the three-digit 988 short code, more than 7.6 million calls, texts, and chats have been routed to crisis centers across...
3 min read
Wireless Carrier and 911 Technology: A Look at Innovations and Key Highlights
As wireless technologies continue to emerge and evolve in 2022, Intrado has been busy keeping up with and ahead of these advancements while also...