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Carrier

How Intrado's Emergency Call Relay Center Handles Hurricanes and Natural Disasters

3 min read

Answering the Call (or Text): How Intrado’s Emergency Call Relay Center Manages Hurricanes and Natural Disasters

Natural disasters, such as hurricanes, present unique challenges to 911 Emergency Communication Centers (ECCs) and Public Safety Answering Points...

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Next Generation 911: Advancing the Future Emergency Response

2 min read

Next Generation 911: Advancing the Future Emergency Response

The digital transformation has been reshaping industries across the board, and emergency services are no exception. Recent regulatory shifts and...

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2 min read

Cities of the Future: Creating Safer Communities with Emergency Response Technology

Liz Nguyen, CTO of Intrado, recently sat down with Authority Magazine for an illuminating interview as part of a "Cities of the Future" series....

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FCC NG911 for OSPs

5 min read

Accelerating the Future of Next Generation 911 Services

By a unanimous vote on July 18, 2024, the Federal Communications Commission took a groundbreaking step forward to accelerate the transition to...

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2 min read

Special Diligence: Breaking Down the FCC's Outage Notification Requirements

When service-impacting issues arise for 911, it’s critical to communicate that information to public safety answering points. Stakeholders must...

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Location-Based Routing

1 min read

Location-Based Routing Compliance Set by FCC - Are You Ready?

Location-Based Routing (LBR) just got more real. The compliance timeline has been set.

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988 georouting for accurate call routing

4 min read

988 Georouting: No Need to Reinvent the Wheel

Since the July 2022 launch of the three-digit 988 short code, more than 7.6 million calls, texts, and chats have been routed to crisis centers across...

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3 min read

Wireless Carrier and 911 Technology: A Look at Innovations and Key Highlights

As wireless technologies continue to emerge and evolve in 2022, Intrado has been busy keeping up with and ahead of these advancements while also...

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