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Intrado Customer Testimonial Video - Hamilton County 911

2 min read

Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado

For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911® solutions to streamline their call management needs. Their partnership with Intrado started in its...

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Mental Health Awareness Month

1 min read

Empowering Communities with Mental Health Awareness, Crisis Response, and Innovative Solutions

May is not just any month; it’s Mental Health Awareness Month, a time to come together to shine a light on mental well-being, break those stigmas,...

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1 min read

i3 Logging Service by ECaTS Actionable Intelligence for Next Generation 911

Details matter when you’re responsible for monitoring and managing the “big picture” view of your Emergency Services IP Network (ESInet) across...

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duty of care safety technology

1 min read

Enterprise Safety Technology & Duty of Care

Your duty of care extends beyond compliance with state and federal E911 regulations like Kari’s Law and RAY BAUM’S Act. Duty of care is an obligation...

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PSAP Staffing Challenges

2 min read

PSAP Staffing Challenges - Can AI Help?

One of the constant refrains we hear from our customers at emergency call centers is that staffing is an ongoing and persistent challenge. While it...

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Mass Notification for Enterprises

2 min read

Mass Notification Software for Enterprises

Intrado offers innovative and life-saving solutions specifically designed to connect those in need. Intrado Revolution is part of the Intrado Safety...

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Location-Based Routing

1 min read

Location-Based Routing Compliance Set by FCC - Are You Ready?

Location-Based Routing (LBR) just got more real. The compliance timeline has been set.

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AI in Emergency Communication Centers

1 min read

AI-Powered Innovations Transforming Emergency Communications Centers: A Lifesaving Revolution in Public Safety

Artificial intelligence (AI) is poised to significantly change the world, with public safety being a crucial consideration that cannot be overlooked....

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Intrado Revolution and Notification Management

1 min read

Using Intrado Revolution to Simplify Notification Management

Intrado Revolution is an emergency mass notification system that unifies disparate technology into a centralized platform. This software connects...

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988 georouting for accurate call routing

4 min read

988 Georouting: No Need to Reinvent the Wheel

Since the July 2022 launch of the three-digit 988 short code, more than 7.6 million calls, texts, and chats have been routed to crisis centers across...

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