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8 min read

Why Location Centric?

The influence of geographic information systems (GIS) on emergency communications continues to find its way to the front and center of the workstation, and for good reason. The number one job of the PSAP (public safety answering point)...

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9 min read

Intrado Innovator Series: Meet NORA LIGRANI

Nora Ligrani is the Director of Product Management at Intrado, responsible for our Safety Suite, a purpose-built set of tools designed to help...

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Gadsden County Schools

2 min read

Voice of the Customer: Gadsden County Schools Talks Improving School Safety and Communication with Innovative Solutions

The Marjory Stoneman Douglas High School Public Safety Commission within Florida was created during 2018. This legislative measure encompasses a...

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Dashboards

4 min read

Why Dashboards?

At the end of 2022, the FCC (Federal Communications Commission) laid down the gauntlet on improving 911 reliability by issuing an order [FCC 22-88]...

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Intrado Customer Testimonial Video - Hamilton County 911

2 min read

Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado

For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911®...

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why forest guides

3 min read

Why Forest Guides?

The move to an IP-based infrastructure offers numerous benefits, some of which will be used every day, and some will not likely be as obvious. Forest...

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9 min read

Why NG911 (And Not Not NG911)

Having spent many years as a technologist in the telecommunications industry, I was hoping to see more enthusiasm for the next generation of 911, or...

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Power 911 PSAP Initiated Video

3 min read

Worth a Billion Words – Power 911 PSAP Initiated Video

This probably won’t come as news to you: Something like 3.5 billion people around the world consume some type of digital video, whether streamed or...

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