Intrado Blog

Stay informed, stay prepared: The latest updates and tips from our 911 experts.

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Mental Health Awareness Month

1 min read

Empowering Communities with Mental Health Awareness, Crisis Response, and Innovative Solutions

May is not just any month; it’s Mental Health Awareness Month, a time to come together to shine a light on mental well-being, break those stigmas, and offer support to those who need it most. Mental Health Awareness Month has blossomed into a global...

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duty of care safety technology

1 min read

Enterprise Safety Technology & Duty of Care

Your duty of care extends beyond compliance with state and federal E911 regulations like Kari’s Law and RAY BAUM’S Act. Duty of care is an obligation...

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PSAP Staffing Challenges

2 min read

PSAP Staffing Challenges - Can AI Help?

One of the constant refrains we hear from our customers at emergency call centers is that staffing is an ongoing and persistent challenge. While it...

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Mass Notification for Enterprises

2 min read

Mass Notification Software for Enterprises

Intrado offers innovative and life-saving solutions specifically designed to connect those in need. Intrado Revolution is part of the Intrado Safety...

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Location-Based Routing

1 min read

Location-Based Routing Compliance Set by FCC - Are You Ready?

Location-Based Routing (LBR) just got more real. The compliance timeline has been set.

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AI in Emergency Communication Centers

1 min read

AI-Powered Innovations Transforming Emergency Communications Centers: A Lifesaving Revolution in Public Safety

Artificial intelligence (AI) is poised to significantly change the world, with public safety being a crucial consideration that cannot be overlooked....

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Intrado Revolution and Notification Management

1 min read

Using Intrado Revolution to Simplify Notification Management

Intrado Revolution is an emergency mass notification system that unifies disparate technology into a centralized platform. This software connects...

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988 georouting for accurate call routing

4 min read

988 Georouting: No Need to Reinvent the Wheel

Since the July 2022 launch of the three-digit 988 short code, more than 7.6 million calls, texts, and chats have been routed to crisis centers across...

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Mass notification terms

2 min read

Using Mass Notification Terms to Better Understand Your School’s Emergency Plan

Emergency mass notification systems are used to send alerts to groups and individuals during a crisis. They help inform staff, students, parents, and...

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Catherine Rohlf

2 min read

Empowering Substitutes: Emergency Preparedness Training Tips for Substitute Teachers

Substitute teachers play an important role in our schools, and it’s common to have several substitutes working on campus on any given day.

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