Intrado Blog

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1 min read

New York City Passes New E911 Legislation: Kari’s Law

Intrado commends the New York City Council for the recent passage of the new E911 legislation, “Requiring direct telephone access to 911 service.” The passage of this law ensures that New Yorkers using multi-line telephone systems (MLTS) in certain...

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1 min read

Intrado's Emergency Gateway Now Offering Additional 911 Management Automation for ShoreTel Connect Onsite

Intrado is pleased to announce that its Emergency Gateway (EGW) has achieved ShoreTel TechConnect certification with the latest release of ShoreTel...

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2 min read

Five Steps to Get the Most Out of GIS in Your NG9-1-1 System

One critical component of the transition to Next Generation 9-1-1 (NG9-1-1) systems is a shift from the use of tabular Master Street Address Guide...

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2 min read

Keeping Remote Workers Safe with E911

Employees travel across the nation to attend meetings and conferences. Teams to meet and brainstorm offsite. And many businesses have adopted remote...

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GIS Data Sharing in the PSAP

LEAD THE WAY Geographic Information Systems (GIS) is front & center in the march toward a fully-realized i3-based Next Generation 9-1-1 (NG9-1-1)...

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Geographic Information Systems in the PSAP: Strategic Planning for Data Integrity

The importance of mission critical Geographic Information Systems (GIS) data for call- and dispatch- mapping in the Public Safety Answering Point...

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Essential GIS - The Future is Now!

An integrated approach to Geographic Information Systems (GIS) is essential to Next Generation 9-1-1 (NG9-1-1) Public Safety Answering Points...

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Intrado's E911 Solution, Emergency Gateway (EGW), Now Compliant with Avaya Aura 7.0

Last month, Intrado's Emergency Gateway (EGW), an on-site appliance that streamlines E911 management and tracks IP phones, received a Letter of...

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2 min read

Addressing Address Data That Works for You

How do you respond when someone asks for your address? Do you give them a P.O. Box, City & Zip? Or do you think of a street name and neighborhood?...

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When Less Is Not More. How Three-Way Call Monitoring Saves Lives

When 911 is dialed, most organizations know that they need to deliver both the call and the caller’s location information to the appropriate Public...

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