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2 min read

Inside the Journey of a 911 Call

When an emergency strikes, you pick up the phone and call 911. A helpful call taker confirms your address, gets the details of the emergency, and help arrives within minutes. Sounds simple, right? If you’re dialing 911 from your office, a hotel or...

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2 min read

Abandoned 9-1-1 Calls – What is a PSAP to do?

Most people don’t dial 9-1-1 and then hang up. Most people don’t realize that a 9-1-1 abandoned call taxes already limited emergency response and...

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2 min read

Intrado's 50 Influential People in 911

Mary Boyd, VP of Government and Regulatory Affairs The first 911 call placed on February 16, 1968 marked a turning point for our country. More...

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2 min read

The Top 3 E911 Obstacles Facing Enterprises

The Top Three E911 Obstacles Facing Enterprises When we talk to enterprises about 911, we often hear about the E911 obstacles they face to making...

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3 min read

VoWiFi 911 and Application of Proximity Check

By: Marcus Andronici, Principal Sales Engineer In recent blogs, we talked about the key components of a VoWiFi 911 solution, , as well as VoWiFi...

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3 min read

The Importance of Identifiable E911 Locations for First Responders

Someone in distress, unable to speak, dials 911 from their VoIP system at the office. The Public Safety Answering Point (PSAP) receives the call...

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1 min read

4 Key Features of a VoWiFi 911 Solution

By: Marcus Andronici, Principal Sales Engineer Handset technology has evolved to the point that WiFi calling can often be a seamless experience for...

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3 min read

The Evolution of 911 and PSAP Data

The information that Public Safety Answering Points (PSAPs) can receive today has come a long way since 911 service first debuted in 1968 (check out...

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2 min read

Overcoming Common GIS Challenges in a Next Generation 9-1-1 System

Earlier this month I attended the NENA 2017 conference in San Antonio, Texas. As always, it was a great event to see old friends in the industry and...

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2 min read

Using Your IoT Investment to Improve Your Enterprise's Emergency Responses

The Internet of Things, or IoT, is one of today’s hot topics in tech. IoT will change how enterprises are built and operate internally. While the...

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