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2 min read

Five Steps to Get the Most Out of GIS in Your NG9-1-1 System

One critical component of the transition to Next Generation 9-1-1 (NG9-1-1) systems is a shift from the use of tabular Master Street Address Guide (MSAG) and ALI data to a reliance on Geographic Information Systems (GIS) data for location...

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2 min read

Keeping Remote Workers Safe with E911

Employees travel across the nation to attend meetings and conferences. Teams to meet and brainstorm offsite. And many businesses have adopted remote...

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2 min read

GIS Data Sharing in the PSAP

LEAD THE WAY Geographic Information Systems (GIS) is front & center in the march toward a fully-realized i3-based Next Generation 9-1-1 (NG9-1-1)...

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2 min read

Geographic Information Systems in the PSAP: Strategic Planning for Data Integrity

The importance of mission critical Geographic Information Systems (GIS) data for call- and dispatch- mapping in the Public Safety Answering Point...

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2 min read

Essential GIS - The Future is Now!

An integrated approach to Geographic Information Systems (GIS) is essential to Next Generation 9-1-1 (NG9-1-1) Public Safety Answering Points...

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1 min read

Intrado's E911 Solution, Emergency Gateway (EGW), Now Compliant with Avaya Aura 7.0

Last month, Intrado's Emergency Gateway (EGW), an on-site appliance that streamlines E911 management and tracks IP phones, received a Letter of...

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2 min read

Addressing Address Data That Works for You

How do you respond when someone asks for your address? Do you give them a P.O. Box, City & Zip? Or do you think of a street name and neighborhood?...

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1 min read

When Less Is Not More. How Three-Way Call Monitoring Saves Lives

When 911 is dialed, most organizations know that they need to deliver both the call and the caller’s location information to the appropriate Public...

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2 min read

The Elements of a Great E911 RFP

A well-researched and comprehensive E911 Request For Proposal (RFP) is an invaluable tool when selecting an E911 solution for your organization. It...

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1 min read

Automatic Location Discovery for Cisco Jabber Soft Phones

Cisco Jabber integrates unified communications (UC) capabilities for users, centralizing presence, instant messaging (IM), voice, video, voice...

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