Regardless of whatever new technology is introduced into the 911 space—cloud-based, artificial intelligence, the ESInet—it is all informed by data. Challenging? Yes, but good, clean, actionable data can be safely delivered to the right people at the...
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What is NG911? Intrado provides Next Generation 911 call routing technology (NG911) to more than 630 PSAPs across the United States. In fact, 2 out...
8 min read
Innovations in technology are happening at all levels, too—from established leaders in public safety like Intrado to start-ups finding new and...
12 min read
The idea of smart cities—those that use connectivity to derive data that improves quality of life for its residents—isn’t new, but as more cities...
7 min read
The cloud has changed everything around us. Cloud technology—meaning the delivery of computing services over the Internet—now supports much of our...
What are you expecting from the public safety cloud? PSAPs will realize ease, flexibility, cost-savings, services’ & personnel coordination and more...
No connection is more important than the call that is routed, delivered, answered, and managed than the one that protects and rescues. And that’s...
7 min read
When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...
2 min read
The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be routed to a local 911 center. There are many reasons...
2 min read
The term, “Public Safety", is often described as a wide array of government responsibilities that serve to protect citizens and communities from...
