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The cloud has changed everything around us. Cloud technology—meaning the delivery of computing services over the Internet—now supports much of our entertainment, banking, government, education, healthcare, retail and more. There are, of course,...
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What are you expecting from the public safety cloud? PSAPs will realize ease, flexibility, cost-savings, services’ & personnel coordination and more...
No connection is more important than the call that is routed, delivered, answered, and managed than the one that protects and rescues. And that’s...
7 min read
When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...
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The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be routed to a local 911 center. There are many reasons...
1 min read
Details matter when you’re responsible for monitoring and managing the “big picture” view of your Emergency Services IP Network (ESInet) across...
2 min read
The term, “Public Safety", is often described as a wide array of government responsibilities that serve to protect citizens and communities from...
Learn why workplace safety matters to PSAPs, schools, and more. Regulations, compliance issues, and location accuracy impact everyone throughout the...
Using modern Esri technology, authoritative GIS data, and powerful search capabilities, public safety telecommunicators can now reduce the...
Have you thought very much about the idea of leveraging Artificial Intelligence and Machine Learning to deliver safer outcomes for first...
