2 min read
Kari's Law and RAY BAUM's Act
The Federal Communications Commission (FCC) regulations require organizations with multi-line telephone systems (MLTS) to have direct access to dial...
3 min read
The FCC’s Deadlines for Z-Axis and Dispatchable Location Compliance are Looming. Are You Prepared?
For years we’ve all repeated the mantra that technology is evolving quickly in the world of emergency communications. That technology...
2 min read
Getting Better (not More) Data from Alarm Companies to PSAPs
Every year, PSAPs field millions of requests for assistance from alarm companies. New technology is simplifying the process in ways that promise to...
2 min read
NG911 Spatial Call Routing Basics
What is NG911? Intrado provides Next Generation 911 call routing technology (NG911) to more than 630 PSAPs across the United States. In fact, 2 out...
8 min read
Exploring the Potential of Non-Voice Emergency Services
Innovations in technology are happening at all levels, too—from established leaders in public safety like Intrado to start-ups finding new and...
12 min read
Leveraging Smart City Data to Deliver Safer Outcomes
The idea of smart cities—those that use connectivity to derive data that improves quality of life for its residents—isn’t new, but as more cities...
7 min read
Cloud-based Call-handling: Is the Market Ready? Are You Ready?
The cloud has changed everything around us. Cloud technology—meaning the delivery of computing services over the Internet—now supports much of our...
7 min read
How did Intrado Help in the Beginning of the Pandemic: VIPER VPN Laptop
When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...
2 min read
Behind the Scenes: Intrado’s Emergency Call Relay Center
The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be routed to a local 911 center. There are many reasons...