Intrado

2 min read

Intrado is Mapping a Course for NextGen GIS Success in Public Safety (Part One)

Data can be incredibly valuable; but like most things that are worth a lot, it needs to be maintained. That’s certainly true of 911 data. Ask anyone who oversees the geographic information system (GIS) data for a city, county or state, and you’ll...

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2 min read

Intrado is Mapping a Course for NextGen GIS Success in Public Safety (Part Two)

Knowing that one agency’s needs may be profoundly different from another’s, Intrado created a suite of solutions that allow customers to easily get...

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3 min read

The FCC’s Deadlines for Z-Axis and Dispatchable Location Compliance are Looming. Are You Prepared?

For years we’ve all repeated the mantra that technology is evolving quickly in the world of emergency communications. That technology evolution...

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2 min read

Getting Better (not More) Data from Alarm Companies to PSAPs

Every year, PSAPs field millions of requests for assistance from alarm companies. New technology is simplifying the process in ways that promise to...

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8 min read

Exploring the Potential of Non-Voice Emergency Services

Innovations in technology are happening at all levels, too—from established leaders in public safety like Intrado to start-ups finding new and...

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12 min read

Leveraging Smart City Data to Deliver Safer Outcomes

The idea of smart cities—those that use connectivity to derive data that improves quality of life for its residents—isn’t new, but as more cities...

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7 min read

Cloud-based Call-handling: Is the Market Ready? Are You Ready?

The cloud has changed everything around us. Cloud technology—meaning the delivery of computing services over the Internet—now supports much of our...

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7 min read

How did Intrado Help in the Beginning of the Pandemic: VIPER VPN Laptop

When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...

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Intrado's Emergency Call Relay Center

2 min read

Behind the Scenes: Intrado’s Emergency Call Relay Center

The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be routed to a local 911 center. There are many reasons...

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