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In every emergency, there’s one voice that is heard before sirens ever wail or lights begin to flash. It’s not always the first one we see—but it is always the first to respond.
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Colleges and universities face an evolving set of safety challenges. From natural disasters and medical emergencies to security threats and active...
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When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public. This workflow is essential to minimize disruption...
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Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep our communities safe. Intrado previously hosted a...
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At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the call in moments of crisis, guiding people through...
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Enhancing School Safety: A Firsthand Account
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Bridging Technology and Public Safety: A Conversation with John Snapp
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Recent research shows that 90% of STEM organizations anticipate a talent shortage, underscoring the pressure to find and keep top talent. This...
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FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025. That means originating service providers (OSPs) have...
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Every day, nurses step into their roles as the backbone of healthcare, providing comfort, compassion, and care for patients. Unfortunately, some of...
