Always there in an emergency
We are driven by a relentless commitment to help our customers save lives, protect communities, and create the optimal conditions for a positive outcome to any emergency response situation
Watch NowAlways there in an emergency
Communities expect positive outcomes in emergency situations, and Intrado is here to support them. With 45 years of experience, we save lives and protect communities by preparing for, responding to, and recovering from critical events. Our innovative and reliable technology connects help to those in need.
As a global leader in emergency communication services, we partner with first responders to ensure the right help reaches the right place quickly. Always there in an emergency, we are Intrado.
Explore Our Innovative Solutions
PSAP Solutions
Powerful call handling and management systems backed by a deep understanding of emergency response protocol.
Enterprise
Keep employees safe regardless of where they work while complying with state and federal regulations.
Campus & Schools
End-to-end incident management for schools to prevent, respond to and recover from emergency incidents.
Carrier Services
Compliant 911 call routing and data solutions that connect your customers to emergency services from any device.
NG911
Flexible, future-proof emergency network services that improve call routing, data sharing and deliver on i3 compliance.
GIS
Comprehensive software and professional services to accurately locate and respond to emergencies faster.
Intrado AI
AI Applications in the PSAP - here are some of the ways you can use AI in the PSAP to give your team the best possible tools, today.
ECaTS Analytics
ECaTS, or Emergency Call Tracking System, was developed to make your work easier by generating concise, descriptive reports for your 9-1-1 call data.
Voice of the Customer – Hamilton County, Ohio
Andrew Knapp, Communications Director at Hamilton County Communications Center, reflects on their longstanding and enduring partnership with Intrado.
There are very few companies in public safety that have lasted as long as Intrado and there's a reason for that: the passion of the people and the ever-evolving technology. They always looking at what's next and keeping a finger on the pulse of public safety. They also provide an unbelievable amount of technical resources and expertise and the overall customer service experience couldn't be any better. Intrado knows what public safety needs and they deliver
We needed a turnkey solution that could alleviate the burden of maintaining data. Intrado had the solutions or was willing to build them so we could hand a huge part of the provisioning responsibility over to them. We’ve been very happy with the outcome and we’re excited about accomplishing our goals.
We believe our work with Intrado augments ADT’s solutions with added capabilities and innovative public safety technologies which will enable faster emergency response, better situational awareness, and increased safety for our customers.
It's a great product that was seamless, easy to implement, and works really well for PSAPs and the community. I feel really good that we implemented a solution that’s saved a life and given that person another chance.
1st
ever Text-to-911 solution
410M+
911 transactions annually
4.7M+
text-to-911 messages received
Industry
Leadership
45
years of industry Innovation & Leadership
1,000+
NG911 networks deployed
130M+
NG911 transactions
National
Presence
#1
E911 footprint in the U.S
6,000+
primary & secondary PSAP connections
36M+
citizens served over A9-1-1® network